Frequently Asked Questions

For most office spaces in Cambridge, we recommend cleaning services 2-3 times per week. However, this can vary based on your office size, number of employees, and specific needs. High-traffic offices may benefit from daily cleaning, while smaller offices with few employees might only need weekly service. We'll work with you to create a custom cleaning schedule that meets your requirements and budget.

We provide all cleaning supplies, equipment, and products as part of our service. Our team brings professional-grade cleaning solutions and tools specifically selected for commercial environments. If you have special requirements or prefer certain products (such as eco-friendly options), we're happy to accommodate your preferences. All our standard cleaning products are environmentally responsible and safe for your employees and customers.

Yes, all our cleaning staff are fully bonded and insured. We carry comprehensive liability insurance and workers' compensation coverage. This protects both your property and our employees. Our team members also undergo thorough background checks and training before joining our company. We're happy to provide proof of insurance upon request for your peace of mind.

Absolutely! We understand that cleaning during business hours can be disruptive. Many of our Cambridge clients prefer after-hours cleaning services, and we're fully equipped to accommodate evening, overnight, or weekend cleaning schedules. Our team can work around your business hours to ensure minimal disruption to your operations while maintaining a clean and professional environment for your staff and customers.

Our eco-friendly cleaning services use Green Seal certified products that are effective yet gentle on the environment. We utilize microfiber cloths that require less water and chemicals, HEPA-filtered vacuums for improved air quality, and sustainable practices that reduce waste. Our eco-friendly approach not only protects the environment but also creates a healthier workspace with fewer allergens and irritants for your employees and customers.

Quality control is fundamental to our service. We implement several measures including regular inspections by supervisors, detailed cleaning checklists for our staff, ongoing training programs, and customer feedback surveys. Additionally, we assign a dedicated account manager to your business who will regularly communicate with you to ensure our services meet or exceed your expectations. If you ever have concerns about the quality of our cleaning, we address them immediately.

We provide commercial cleaning services for a wide range of businesses throughout Cambridge and surrounding areas. This includes office buildings, medical facilities, retail stores, manufacturing plants, schools and educational institutions, financial services, government buildings, and more. Each industry has unique cleaning requirements, and our team is trained to address these specific needs while following any industry-specific protocols or regulations.

We offer both one-time cleaning services and recurring contracts based on your needs. One-time services are ideal for special events, deep cleaning, post-construction cleanup, or to try our services before committing to a regular schedule. Our recurring contracts are flexible and can be scheduled daily, weekly, bi-weekly, or monthly. There's no long-term commitment required, and we can adjust your cleaning frequency as your needs change.

We take security and confidentiality very seriously. All our cleaning staff undergo thorough background checks and are trained in security protocols. We implement strict key and access control policies, and our employees are instructed never to access computers, read documents, or disturb paperwork on desks. For businesses with higher security requirements, we can work with your security team to establish specific procedures, including supervised cleaning if necessary.

We implement comprehensive protocols to prevent cross-contamination between different areas of your facility. These include using color-coded cleaning cloths and equipment for specific areas (e.g., separate materials for restrooms and break rooms), following proper cleaning sequences (cleaning from clean to dirty areas), frequent glove changes, and using hospital-grade disinfectants where appropriate. Our staff is thoroughly trained in these procedures to maintain the highest hygiene standards.